On a phone
Culture & Feedback
Big Rock Little Rock: Anonymous Staff Feedback
An anonymous, two-way staff feedback platform with return tracking codes, a leadership review queue, and a companion monthly Unsung Hero Award program.
Technology
Built and deployed on Replit
The Challenge
Staff would not raise concerns through channels that attached their names to the message. Leadership had no anonymous, two-way path for hearing a concern, responding to it, and continuing the conversation.
- Named reporting channels discouraged candid feedback
- Anonymous submissions had no return path
- Leadership lacked a structured review queue
- Staff recognition operated separately from feedback work
The Solution
Big Rock Little Rock gives staff a no-login way to submit feedback and receive a two-way tracking code. The submitter can return anonymously to see leadership's response and continue the conversation.
- Anonymous feedback submission with no login
- Two-way tracking code for return visits and continued conversation
- Leadership review queue
- Companion monthly Unsung Hero Award recognition program
- Built and deployed on Replit
What was delivered
- Anonymous staff feedback intake
- Private return path for two-way follow-up
- Leadership review workflow
- Monthly recognition program on the same platform